MEA July 2017

14 MEA MARKETS / July 2017 , One Business Centre offers not only a complete trade licensing and business registration service, but one taking place under the valued DMCC registration, the UAE’s most in demand free zone. We invited Ryan Kuchel to tell us more about the firmand the vast array of services it offers. The Number One Business Centre Located in Dubai’s newest premium grade and Gold LEED accredited commercial office tower in the heart the UAE’s most dynamic Free Zone for trade, One Business Centre is Jumeirah Lakes Towers premium business centre providing a range of luxury, fully serviced offices and creative co-working spaces supported by in-house services including company incorporation, full PRO services and extended reception services. Recently, the company have a new location at Media One which is onshore. Ryan discusses the firm’s service offering in more detail and comments on the unique nature of this innovative business. “Here at One Business Centre, we provide extremely flexible working environments, ideal for the entrepreneur at each stage of business development. From ‘plug and go’ through to individual cabin spaces, through to fully-equipped and spacious offices allowing companies maximum scope for expansion. Whatever the service they need, each and every client receives the support of a dedicated relationship manager, who can provide ongoing logistical and infrastructure support throughout the duration of tenancy at One Business Centre.” Overall, the firm’s mission is to provide the foremost serviced office environment in the UAE. A mission whose success is constantly reviewed against the world-class benchmarks of DMCC. To achieve this, One Business Centre continually benchmarks itself against the management culture exemplified by the best practice in the SME space and the quality commitments pioneered by DMCC. This innovative and proactive approach has resulted in two global awards from the Financial Times. Continuous improvement is of vital important to the firm, and as such it is implemented both for clients and internally amongst staff, as Ryan explains. “Internally, our culture is best described as training and benchmarking, with a remit for all employees to see life from the perspective of the client. Continuous client feedback enables us to implement a ‘Kaizen’ approach of continuous improvement. Other tools which we use to benchmark performance include mystery shopping of our own services and that of our competitors.” Looking ahead, One Business Centre is determined to become the leading provider of serviced office accommodation to the SME and Enterprise sectors and be seen as the pioneer of high-quality, sustainable business environments. Ryan concludes by talking us through the developments he foresees in the market and how these will facilitate this growth for One Business Centre. “Ultimately, here at One Business Centre we are already setting the pace, which is all about the provision of a ‘one stop’ environment that is infinitely adaptable, practical and affordable. We see more government support for incubation of the SME sector over the next few years which will be important to firms such as ours. “Fundamentally, our core goal is to be the first touchpoint for new start-ups and new business’ entering the region. Through our ‘one stop shop’ offering we make it easy and convenient for SME’s to focus on delivering their core services.” 1703ME09