MEAM UAE Business Awards 2018

78 MEA MARKETS / 2018 UAE Business Awards , Luxury Goods Supplier of the Year 2018 - Middle East The Chalhoub Group is the leading partner for luxury across theMiddle East which draws on over 62 years’ experience. UA180085 Since its inception in 1955, Chalhoub Group has become a major player in the beauty, fashion and gift sectors regionally. By blending its Middle East expertise and intimate knowledge of luxury, the Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers. With a growing workforce of more than 12,000 people, implemented in 14 countries, as well as operating over 650 retail stores, the Group’s success is attributed to its most valued asset: highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market. By being committed to implementing sustainable practices into their business, the Chalhoub Group was awarded in 2017, for the fifth consecutive year, the CSR Label from the Dubai Chamber of Commerce and has been accepted in 2014 as a new member of the United Nations Global Compact Community. The Group is also signatory of the Women’s Empowerment Principles (WEP). Among the Group’s recent successes has been its joint venture with Farfetch, the leading global platform for the luxury fashion industry, which was designed to connect Chalhoub Group’s unrivalled expertise and knowledge of retail, distribution and marketing services for the luxury industry across the Middle East with Farfetch’s e-commerce, technology and logistics platform. Farfetch plans to join forces with the Chalhoub Group in the Middle East region: to launch in Arabic language in the first half of 2018; curate goods for the local consumer; and increase local supply by onboarding Chalhoub Group’s network of own concept stores and other partner franchises. Thanks to this development and others, the Group has a bright and exciting future ahead as it seeks to meet the ever- evolving needs of its valued clientele. A key area that it is planning to expand upon is guest experience, as this is a growing phenomenon in the luxury retail industry worldwide, but it can especially be seen in the GCC where consumers are more travelled, digitally connected and informed than ever before. It has become important to understand consumer profiles as they are maturing and beginning to demand a retail experience that is tailored to their needs, and this will remain the Chalhoub Group’s ongoing focus over the months and years to come. The Group’s vision is to move fast from a traditional distributor and retailer for Luxury in the Middle East to a Hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. Company: Chalhoub Group Contact: Angelica d’Andlau Address: Po Box 261075, JAFZ, Dubai, UAE Phone: 00971 4804 5000 Luxury Goods Supplier of the Year 2018 - Middle East With over 62 years experience in beauty, fashion and gifts sectors.